Terms and Conditions

Please read these General Terms & Conditions carefully. By accessing or using this Website or the Services, you agree to be bound by these terms.

Important: Please read these General Terms & Conditions ("GTCs" and/or the "Agreement") carefully. By accessing or using this Website or the Services or otherwise agreeing to these GTCs, you (hereinafter "you", "your", or the "Client") understand and agree to be bound by these GTCs and acknowledge that you may waive certain rights. If you do not agree, you should not use the Services, unless you fully understand and accept these terms.

1. Introductory Provisions

1.1 These GTCs govern your rights and obligations related to the use of the Services provided by our company registered under the laws of United Kingdom.
1.2 By registering on the Website or using the Services you enter into a contract with the Company for the provision of the selected Services. The GTCs form an integral part of this Agreement, and by accepting them, you consent to them.
1.3 None of the Services provided to You by the Company constitute investment services under applicable laws. The Company does not offer, nor does it accept any guidance, instructions, or advice on how to perform transactions while using the Services. None of the Services constitute investment advice or recommendations. Employees, staff or representatives of the Company are not authorized to provide investment advice or recommendations. Should any information or statement of any employee, staff, or representative of the Company be interpreted as investment or financial advice or recommendation, the Company explicitly disclaims that this is investment or financial advice or recommendation and shall not be held liable.
1.4 Your personal data is processed in accordance with the Privacy Notice.

2. Definitions

2.1 The definitions and rules of interpretation in this clause apply to these GTCs:
2.2 "Client"
means the user of the Services
2.3 "Dashboard"
means the platform accessible upon registration, and the client portal, including but not limited to the account and trading performance details
2.4 "Economic Calendar"
refers to the upcoming schedule of events, data, releases, and announcements that may affect financial markets
2.5 "Evaluation Phase"
means the assessment process by the Company, where the Client must meet specific profit targets and comply with predefined risk management rules within a simulated trading environment
2.6 "Hydraedge Funded Phase"
means the stage where a Client is successful (both in Hydraedge Evaluation Phase and KYC), and obtains access to a funded account
2.7 "Funded Trader Service Agreement"
means the agreement signed between a Client who has successfully passed a Challenge and completed the KYC process
2.8 "Know Your Client (KYC)"
means the due diligence process to verify the Client's identity after successfully passing the Evaluation Phase
2.9 "Service(s)"
means the service(s) provided by the Company as described in clause 1 below
2.10 "Trading Platform"
means an electronic interface provided by a third party through which the Client performs simulated trading
2.11 "Website"
means hydraedge.io

3. General Terms

3.1 During registration on the Website, you must provide your full legal name and residential address as these appear in your government-issued identification and proof of residence. The Company will verify your identity after you successfully pass the Challenge. In case of any inconsistencies between the account name and any identification document, the Company reserves the right to refuse a funded account or cancel the payout.
3.2 The Services are available only to individuals over the age of eighteen (18) who reside in jurisdictions where the Services are permitted. By registering on the Website, you confirm that you are at least 18 years old. If you are under the age of 18, you are not allowed to use the Services.
3.3 The Client must ensure that all information provided to the Company through the registration or order form, the Dashboard, or any other means is complete, accurate, and up to date. The Client is strictly prohibited from misrepresenting their country of residence or using tools such as VPNs, proxies, or other means to conceal their actual location in order to obtain pricing advantages or bypass geographic restrictions.
3.4 You agree to access the Services only from countries where they are available and comply with all applicable laws. You understand that certain countries may have restrictions prohibiting access to or use of the Services.
3.5 The Company may refuse, restrict, or terminate Services if: (i) you are subject to international sanctions, (ii) you have a financial crime-related criminal record, or (iii) you reside in a prohibited jurisdiction. You are responsible for ensuring compliance with your jurisdiction's laws.
3.6 You acknowledge that if you provide an identification number, tax identification number, or similar information in the registration form or Dashboard, or if you register as a legal entity, you will be considered an entrepreneur (trader) under these GTCs. As such, consumer protection provisions under these GTCs or applicable law will not apply to you.

4. Services

4.1 The Services offered by the Company include instruments for simulated trading on financial markets, analytical tools, training and educational materials, access to the Dashboard, and other supplementary services.
4.2 Simulated trading during the Evaluation Phase uses real financial market data. You acknowledge that any trading carried out through the Services is not real but simulated. The funds provided for simulated trading are purely fictional and you have no right to keep or use these funds outside of the Services.
4.3 You can access the Services through the Website by completing the appropriate registration form. After registration, you will receive an email with the login details for the Dashboard.
4.4 You can order the Challenge of your choice through the Dashboard. The Company will immediately confirm receipt of your order request via email. The order is completed and/or access is provided to you upon acceptance of these GTCs and payment of the fee.
4.5 The account type that you select when placing an order will also determine the next phase. This selection cannot be changed once made.
4.6 Each Challenge and account type is subject to its own specific rules, and restrictions applicable to one Challenge or account type will not apply to a new order of a different Challenge.
4.7 You are responsible for securing the necessary hardware, software (including third-party software for the Trading Platform), internet access, and an updated web browser at your own cost.
4.8 You acknowledge that Trading Platform providers are independent entities with their own terms and privacy policies, which you must read, understand, and comply with before submitting the registration form.
4.9 If the Client places an excessive number of orders within an unreasonable timeframe, the Company may issue a warning via the Dashboard, email, or telephone as a precaution against potentially harmful activity.
4.10 The Client is permitted to create and maintain an unlimited number of Challenges with the Company. However, the aggregate allocation across all Funded Phase accounts held by a single client shall not exceed a total of Two Hundred Thousand Dollars (US$200,000), unless otherwise expressly waived by the Company.

5. Fees

5.1 Access to the Evaluation Phase is subject to payment of a fee, that the Client needs to pay to participate in the Challenge (the "Fee").
5.2 The Fee for the Challenge varies based on the selected account type, depends on the amount of the initial capital, the degree of the acceptable risk, and the parameters that must be fulfilled so that the Challenge is successful.
5.3 The Company reserves the right to change the Fee, terms, and rules of the Challenges at any time, including those for successful completion.
5.4 The Client is not entitled to a refund of the Fee in the following, non-exhaustive, instances:
  • if the Client fails to request a refund within the time frame specified in clause 5.4;
  • if the Client terminates the use of the Services, either prematurely or otherwise;
  • if the Client requests the deletion of the Dashboard at any time;
  • if the Client is provided with a 100% discount on the Fee;
  • if the Client violates these GTCs.
5.7 If the Client files an unjustifiable complaint regarding a paid fee or disputes the Fee with their bank or payment service provider, the Company reserves the right to cease providing the Services to the Client.
5.8 The Company retains the right to alter the fees and parameters of the Services at any time. The changes will be communicated to you in advance through the Dashboard and or via email.

6. Payment Terms

6.1 The Fee is in USD or other currencies listed on the Website. If you choose a different currency, the Fee for the selected challenge will be converted using the payment provider's rates as displayed to you before confirming payment.
6.2 All taxes are included in the Fee. If the Client is an entrepreneur such a Client must comply with their tax obligations and pay any applicable taxes or fees.
6.3 The Fee can be paid via any available payment method option offered by the Company and can be found on the Website.
6.4 Payments via credit/debit card or express methods are processed instantly. Clients are responsible for payment provider fees and must ensure full payment of the Fee.

7. Dashboard

7.1 Each Challenge is unique. Unless the Company grants an exception, Clients cannot transfer or combine initial capital, Challenge rules or parameters, data, or other information between the Challenges.
7.2 Access to the Dashboard and Trading Platform is secured by Client login data, which must not be shared. The Client is responsible for all activities that are performed through the Dashboard or Trading Platform.
7.3 The Company may perform maintenance or upgrades, causing service disruptions or outages without prior notice. Service interruptions or degradation do not warrant refunds or credits.

8. Term; Termination; Suspension Of Services

8.1 These GTCs commence with the Client's first use of the Services and remain effective as long as the Client uses the Services.
8.2 Clients can request termination for each Challenge through the Dashboard. Such termination ends the contract, and revokes access to the respective Challenge. No refunds or reimbursements will be provided.
8.3 Any unauthorized use of the Services will be deemed a material breach of these GTCs. The Company may terminate your password, account, or use of the Services if you breach these GTCs.
8.4 If the Client violates any of the provisions of these GTCs, the Company reserves the right to terminate, restrict or revoke access to some or all Services without prior notice or compensation.
8.5 An account is considered active if the Client has successfully opened and closed at least one (1) position within thirty (90) consecutive calendar days. If an account remains inactive for more than thirty (90) consecutive calendar days, it will be disabled and terminated.

9. Rules And Parameters

9.1 During the Challenge, the Client may perform trading activity, provided that such activity does not breach any prohibitions or restrictions set forth in this Agreement.
9.2 By using the Trading Platform, you acknowledge and agree that information regarding the demo trades you conduct may be collected and accessed by the Company.
9.3 The Company acknowledges that your demo trading does not constitute investment advice, and you reserve the right to cease your demo trading at any time.
9.4 The Company is not responsible for the accuracy or any interruptions, delays, or issues with market information displayed on the Trading Platform or your Dashboard.

10. Orders Placement; Timing & Price

10.1 Significant releases and events. It is your responsibility not to open position(s) for the associated symbols, as listed hereunder, two (2) minutes prior as well as two (2) minutes after the Economic Calendar release(s).
10.2 Trades executed on prices that are demonstrably off-market prices shall be cancelled and any and all profits and losses generated by them annulled.
10.3 The wrongful or fraudulent use of hedging strategies, such as holding opposite positions in different accounts either alone or with other traders, is strictly prohibited.

11. Evaluation Phase

11.1 Upon payment of the Fee, the Client will be sent the necessary login details for the Trading Platform via email or through the Dashboard.
11.2 As a consumer, it is acknowledged that upon opening the first demo trade, the Company is explicitly requested to fulfill the Services prior to the expiration of the withdrawal period.
11.3 If the Client successfully meets the conditions of the Challenge, the Company will determine the Challenge as successful and will make KYC process available to the Client.
11.4 The Company does not have to evaluate the Challenge if the Client has not closed all trades.
11.5 Failure to adhere to the Challenge conditions will result in an unsuccessful Challenge, denying the Client subsequent Funded Phase access for that particular Challenge.

12. Terms Of Use Of The Website, Services, And Other Content

12.1 All elements of the Website and its Services, including the Dashboard, its design, texts, graphics, icons, images, and multimedia components, are protected under copyright laws and are owned by the Company or the Company's licensors.
12.2 All trademarks, logos, trade names, and identifying marks are owned by the Company or its licensors and cannot be used by the Client.
12.3 The Client agrees to act fairly and with integrity in fulfilling their contractual obligations, avoiding actions that may harm the Company's reputation or legal interests.
12.4 Other than the specific rights outlined in these GTCs, the Company does not extend any additional rights to you regarding the Services and other Content.
12.5 When accessing the Services and other Content, the following is prohibited:
  • to use any tools that may adversely affect the operation of the Website and Services;
  • to circumvent geographical or any other technical restrictions;
  • to make copies or back-ups of the Website and other Content;
  • to reverse-engineer, decompile, disassemble or otherwise modify the Website;
  • to sell, rent, lend, license, distribute, reproduce the Services;
  • to use automated means to view, display or collect information;
  • to use any other tools that could cause damage to the Company.
12.6 The provisions of this clause do not limit your non-excludable consumer rights under law.

13. Prohibited Trading Practices

13.1 Engaging in any of the prohibited trading practices listed below, including but not limited to those mentioned, may result in corrective/legal actions, warnings, denial of funded accounts or payouts, or permanent suspension.
13.2 Fraudulent Activities

No market manipulation, spoofing, or misleading behavior

13.3 System Exploitation

Prohibited use of errors, delays, or data feed discrepancies

13.4 Coordinated Trading

No coordination between accounts or market manipulation

13.5 High-Frequency Trading

HFT systems and AI-driven tools are prohibited

13.6 Financial Harm

No overleveraging, overexposure, or account rolling

13.7 Risk Management

Proper risk management and lot size handling required

13.8 Arbitrage Trading

All forms of arbitrage trading are prohibited

13.9 News Trading

No trading within 2 minutes of major news events

13.10 Copy Trading

Copy trading and mirror trading strictly forbidden

13.11 Expert Advisors

Third-party EAs for scalping prohibited

13.12 Trading Volume

No excessive or unrealistic trading volume

13.13 Risk Management

Avoid gambling behavior and manage risk responsibly

14. Communication

14.1 All communications from the Company will be delivered via the Dashboard or email.
14.2 Clients must direct all communications to the Company's Support team at [email protected]

15. Right To Withdraw

15.1 You reserve the right to withdraw from these GTCs without providing a reason within fourteen (14) days of its execution. PLEASE NOTE THAT IF YOU BEGIN PERFORMING DEMO TRADES BEFORE THE FOURTEEN (14) DAY PERIOD, YOU FORFEIT THIS RIGHT TO WITHDRAW FROM THESE GTCs.
15.1.1 For clarity, and as per clause 5.4 of these GTCs, you may request cancellation and a refund during the fourteen (14) days following the payment of the Fee, if your account remains inactive, meaning no trade orders have been placed, up to the date of your cancellation request.
15.2 To withdraw, please send an email to [email protected] within the specified timeframe. The Company will refund all fees without undue delay and no later than fourteen (14) days after your withdrawal, using your original payment method. Please note that upon reaching the Funded Phase, payouts are only available to Clients who have been registered through one of our authorized partners.

16. Defective Performance

16.1 If the Services fail to meet agreed standards or are not provided, you may exercise your rights regarding defective performance. The Company does not provide any guarantee for the quality of the Services. You must notify us of any defect promptly by sending an email to [email protected]. You may request defect remediation or an explanation. If the defect cannot be resolved, you may withdraw from the contract or request a reasonable discount, which may be provided by the Company, at the Company's sole discretion.

17. Changes To These GTCs

17.1 The Company may amend these GTCs periodically. Any material changes will be communicated to you in advance via the Dashboard and/or email. You will have the opportunity to review the revised terms and either accept them or terminate your agreement if you disagree with the changes.

18. Complaints

18.1 The Company is committed to resolving any complaint you may have as quickly as possible. To file a complaint, please send an email to [email protected].

19. Choice Of Law And Jurisdiction

19.1 These GTCs are governed by the laws of United Kingdom. The Client agrees that the courts of United Kingdom shall have exclusive jurisdiction to resolve any disputes or claims arising from or related to these GTCs including non-contractual disputes or claims.
19.2 Clause 19.1 does not limit consumers' rights under the mandatory laws of their relevant EU Member State or any other applicable jurisdiction.

20. Final Provisions

20.1 These GTCs constitute the entire agreement between you and the Company, superseding all prior verbal or written agreements related to the subject matter.
20.2 Nothing in these GTCs is intended to limit any legal claims set out elsewhere in these GTCs or arising from the applicable law. If the Company or any third party authorized thereto does not enforce compliance with these GTCs, or delays exercising its rights under these GTCs, can in no way be construed as a waiver of any right or claim.
20.3 The Company may assign claims arising under these GTCs to a third party without your consent. Clients are not permitted to transfer or assign their rights, obligations, or receivables under these GTCs to any third party.
20.4 If any provision of these GTCs is deemed invalid, void, or unenforceable, the remaining provisions will remain fully effective and unaffected.
20.5 By accepting these GTCs, the Client acknowledges and accepts all potential risks after careful assessment.

Need Help?

If you have any questions about these Terms and Conditions, please don't hesitate to contact our support team.

Email Support:
[email protected]